Return Policy


  • You may return your eligible merchandise to Alpha 41 Outfitters for a refund or exchange within 30 days of purchase.
  • Prices reflected on this site are subject to change at any time, without notice.
  • Returned items will be inspected and non-defective merchandise must be returned in original, unworn condition.
  • Gift cards may not be returned or refunded, unless required by law.
  • All Closeout items are Final Sale and not eligible for return.
  • Defective merchandise will be exchanged at the current value unless accompanied by receipt.  Defective 3rd party products must go through the manufacturer.
  • Shipping and handling fees will not be refunded.
  • Refunds will be applied to the original payment method used at the time of purchase.
  • To protect the authenticity of our patches, all sales are final on Patches. We accept returns for refund or exchange for patches that are damaged or defective only.
  • Purchases made online at may also be returned at an Alpha 41 Outfitters retail location so long as you provide proof of purchase and have the original payment method (e.g., the same credit card you used to purchase the product).
  • For returns or exchanges, customers must request a Return Merchandise Authorization (RMA) from Customer Service. Requests can be e-mailed to 
  • You will be required to provide the following information:
  • Complete Item Number
  • Invoice Number from original shipment/receipt of item
  • Quantity to be returned
  • Reason for return
  • All product returns must be accompanied by an Alpha 41 Outfitters, LLC RMA document - with the RMA number clearly visible on the outside of the package. 


Please ship to:

Alpha 41 Outfitters, LLC

Returns Department (with RMA#) 

1140 Moseley Ave.

Irmo, SC 29063

  • Additional products returned but not authorized on the RMA document will not be accepted as a return or reimbursed. The product will be returned to the customer at the customer’s expense and shall not be reimbursed or credited. Returns must be sent via traceable carrier for validation of receipt of goods and for insurance compliance.
  • Alpha 41 Outfitters does not accept returns or exchanges from purchases made outside of the United States.


Alpha 41 Outfitters, LLC will not accept return of or issue credit for the following items (including, but not limited to): 

  • Firearms
  • Body Armor
  • Defense/Pepper Spray
  • Items that are labeled Discontinued, Closeout, Final Sale and/or promotional items (e.g., free gifts-with-purchase, buy-one-get-one-free items, etc.) may not be returned regardless of disposition by the manufacturer
  • Undergarments (including but not limited to: underwear, socks, t-shirts, base layers)
  • Batteries
  • Gloves
  • Personal Communications Products (Including Code Red Headsets Products)
  • Headwear
  • All PDU Apparel (Professional Dress Uniform)
  • Firearms Component Kits and Parts
  • Ammunition
  • Product not in original packaging, including case pack goods
  • Forensic testing supplies, equipment, or drug and or alcohol testing kits
  • First aid or trauma treatment products
  • Worn, shopworn, washed or cleaned items
  • Altered/embellished items are not eligible for return.
  • Any special-order products (including but not limited to): specific apparel fits, vehicular modification or customization products, special sidearm holsters or carriers, any apparel with custom embellishment, any hard goods requiring special embellishment, any product purchased for fulfillment of agency purchase order.
  • Any item returned not in accordance with this written policy will not be accepted as a return or reimbursed and will be returned to the customer at the customer’s expense.
  • Please allow five to ten business days from receipt of your returned item(s) for your refund to post.